Terms & Conditions
Last updated: July 15, 2025
1. Agreement to Terms
By using this website or our services, you agree to these Terms & Conditions. If you disagree, please discontinue use of our site.
2. Eligibility
You confirm that you are either an adult (18 or older) or, if you are under 18, you are eligible to receive mental health services under Colorado law. In Colorado, minors aged 12 and older may consent independently to outpatient psychotherapy services—without parental or guardian permission—provided the therapist determines that:
the minor is knowingly and voluntarily seeking care, and
the care is clinically indicated and necessary for the minor’s well-being
We will follow all state requirements related to confidentiality, parental notification, clinical documentation, and any circumstances (like imminent risk) that legally require sharing information.
3. Website Use & Intellectual Property
All website content—text, images, and design—is © 2025 Grounded Light LLC. You may view, print, or download pages for personal use only. Any reproduction, distribution, or commercial use is prohibited without written permission. Any misuse of the site, disseminating malicious code, hacking, or spamming is strictly prohibited.
4. Professional Services Disclaimer
Information on this site does not replace a therapeutic relationship. Therapy services are delivered only through our formal intake process and signed agreement. Use of this site does not create a therapist-client relationship.
5. Electronic Communication Policy
We understand that email and text messaging offer convenience, and we use HIPAA-compliant tools (Google Workspace for email, encrypted SMS) under a Business Associate Agreement (BAA) to help maintain the privacy of your information.
Client Consent Required: We will only send administrative emails or texts—such as appointment scheduling, reminders, or account updates—with your explicit opt-in consent.
Not a Clinical Channel: These communication methods are for administrative use only. For clinical concerns or emergencies, please use official session time, phone calls during business hours, or telehealth tools recommended by your therapist.
Security Measures: Emails are encrypted in transit and at rest; SMS is sent via an encrypted, HIPAA-compliant provider. Despite these safeguards, electronic communications are still subject to technical limitations, and no system is 100% failproof.
Combatting Data Risks: We cannot guarantee against service interruptions, misdirected messages, or other technical errors—even when encrypted. By opting in, you acknowledge these limitations.
Confidentiality Still Applies: Messages and data transmitted via these secure channels are protected under HIPAA and our confidentiality policy.
6. SMS/Text Messaging Consent & Terms
Your Consent: By providing your phone number and opting in, you agree to receive SMS messages from Grounded Light Counseling for appointment reminders and care-related updates.
What You’ll Receive: Messages may include appointment confirmations, wellness check-ins, and administrative updates.
Message Frequency & Fees: The frequency varies based on your care; your carrier may apply standard text/data fees.
Opt‑Out Anytime: Reply STOP to any message, or contact us at 970-236-8932 or at privacy@groundedlightcounseling.com, to immediately revoke consent. For assistance, reply HELP or reach out directly.
Privacy Commitment: We will never share your mobile number or opt-in status with third-party marketers. Your information is used solely for communications related to your care.
7. Confidentiality & Intake Agreements
Our intake documents (e.g., informed consent, financial policies, HIPAA notice) include detailed policies covering confidentiality, telehealth, cancellation, and more. Those signed agreements govern clinical services. Details about how our telehealth services are conducted, including technical requirements and privacy measures, are available on our Services page.
8. Limitation of Liability
The website and its content are provided “as-is” and without warranties of any kind, either express or implied. To the fullest extent permitted by law, Grounded Light Counseling is not liable for any damages arising from the use of or inability to use our website, services, or communications, including but not limited to:
Direct, indirect, incidental, special, punitive, or consequential damages (e.g., loss of data, revenue, or profits),
Damages due to data breaches, service interruptions, system failures, cyberattacks, or unauthorized access,
Miscommunication, electronic message errors, delays, or corrupted transmissions.
You agree to hold us harmless for any damages resulting from your use of the site or services.
9. Governing Law
These terms are governed by the laws of Colorado. Disputes will be resolved in the state or federal courts of located within Colorado.
10. Changes to Terms
Grounded Light Counseling may update these Terms at any time by posting changes here. Your continued use of the site indicates acceptance of the revised terms.
Contact Us
If you have any questions about these Terms, please contact:
Grounded Light Counseling
Email: privacy@groundedlightcounseling.com
Phone: 970-236-8932